Refund/Exchange policy

Exchanges and refunds are accepted within 3 days of receiving the order. Items must be in their original condition as received with its original label intact. Delivery fees are non refundable. It’s not allowed to open the package during delivery.

- Items on sale cannot be exchanged or refunded.

Exchange fees are 100 EGP and refunds are for free

For exchange or refunds, kindly follow these steps:

1- Contacts us via:

info@herisegypt.com

Facebook: https://shorturl.at/lz2qH
Instagram: https://shorturl.at/nyFXC

OR kindly  WhatsApp on 01028326515

2- Provide us with the order number and photo of the received product